Emergency Reporting

IMMEDIATE DANGER

If someone is in immediate physical danger, call emergency services right now:

988

Suicide & Crisis Lifeline (US)

For other emergencies: Call 911 (US) or your local emergency number

1. Child Sexual Abuse & Exploitation (CSAE)

Zero Tolerance

WhisperWall has zero tolerance for child sexual abuse and exploitation. Any content, behavior, or activity that sexualizes, exploits, or endangers minors will result in immediate action.

Report CSAE Immediately

WhisperWall Safety Team

Email: safety@whisperwall.net

Subject: "URGENT: Child Safety Report"

Reviewed within 1 hour

NCMEC CyberTipline

Website: CyberTipline Report

Phone: 1-800-843-5678

National Center for Missing & Exploited Children

How to Report CSAE Content:

Do not screenshot, share, or forward the content
Use the in-app report button immediately
Email safety@whisperwall.net with "URGENT: Child Safety Report" in subject
Include username, timestamp, and description of content
Report to NCMEC CyberTipline if outside WhisperWall
Contact local law enforcement if you know the child's location

2. Mental Health Crisis

Suicide Prevention

988 Suicide & Crisis Lifeline

Call or Text: 988

Chat: 988lifeline.org/chat

24/7 free and confidential support

Crisis Text Line

Text: HOME to 741741

Website: crisistextline.org

Free 24/7 crisis support via text

International Crisis Resources

Find Help Worldwide

Website: findahelpline.com

International Association for Suicide Prevention directory

3. Platform Safety Concerns

Harassment & Threats

Report Harassment or Threats:

Use the in-app report button on the user's profile or content
Block the user to prevent further contact
Save evidence (screenshots) for your records
Email safety@whisperwall.net with details
If threats involve physical harm, contact local police

Privacy & Safety Concerns

Privacy Violations

Email: privacy@whisperwall.net

For personal information sharing, doxxing, or privacy breaches

General Safety

Email: safety@whisperwall.net

For any safety concerns not covered above

4. Law Enforcement & Legal

Law Enforcement Requests

Legal Department

Email: legal@whisperwall.net

Phone: Available upon request

For official law enforcement requests, subpoenas, and legal matters

Emergency Law Enforcement

For urgent law enforcement requests involving immediate danger, contact our legal department and include "EMERGENCY" in the subject line. We provide 24/7 response for life-threatening situations.

5. What Happens After You Report

Our Response Timeline

CSAE Content: Reviewed within 1 hour, action taken immediately
Suicide Risk: Immediate escalation to crisis intervention team
Threats/Harassment: Reviewed within 4 hours
General Safety: Reviewed within 24 hours

Immediate Actions We Take

Content removal and account suspension when appropriate
Preservation of evidence for law enforcement
Notification to relevant authorities (NCMEC, law enforcement)
Follow-up with reporter when safe and appropriate
Additional safety measures for affected users

Confidentiality & Safety

Your safety is our priority. We handle all reports confidentially and will only share information as required by law or necessary to protect safety. Anonymous reporting is available for all safety concerns.

6. Additional Resources

Crisis Support Organizations

National Suicide Prevention Lifeline: 988 or 988lifeline.org
Crisis Text Line: Text HOME to 741741
The Trevor Project (LGBTQ+): 1-866-488-7386
Trans Lifeline: 877-565-8860
SAMHSA National Helpline: 1-800-662-4357

Child Protection Resources

NCMEC CyberTipline: Report online child exploitation
Childhelp National Child Abuse Hotline: 1-800-422-4453
National Center on Missing & Exploited Children: 1-800-843-5678

International Resources

International Crisis Helplines: findahelpline.com
Samaritans (UK): 116 123
Kids Help Phone (Canada): 1-800-668-6868
Lifeline (Australia): 13 11 14