Privacy Policy

1. Information We Collect

Information You Provide to Us

When you use WhisperWall, we collect the following types of information that you provide directly:

• Account Information: When you create an account, we collect your email address and a password. You can optionally provide a username, profile picture, and other profile information.
• Content: We collect the content you create, upload, or share on WhisperWall, including voice messages, text posts, comments, and reactions.
• Communications: If you contact our support team, we collect the information you provide in those communications.

Information We Collect Automatically

When you use WhisperWall, our servers automatically record certain information about your use of the app, including:

• Device Information: We collect information about the device you use to access WhisperWall, such as device type, operating system, and unique device identifiers.
• Usage Information: We collect information about how you use WhisperWall, such as the features you use, the time and duration of your sessions, and the content you interact with.
• Log Information: Our servers automatically log information when you use our services, including IP address, browser type, pages viewed, and referring/exit pages.

Information from Third Parties

In some cases, we may receive information about you from third parties:

• Social Login: If you choose to log in using a social media account, we may receive information from that service such as your name, profile picture, and email address.
• Reports: We may receive information about you from other users through our reporting system if your content or behavior is reported.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve WhisperWall. Specifically, we use your information to:

Purpose	Types of Information Used
Provide and personalize our services	Account information, content, usage information
Connect you with relevant communities and content	Account information, content, location data (if provided)
Moderate content and enforce our Community Guidelines	Content, usage information, reports from users
Communicate with you about our services	Account information, usage information
Analyze usage patterns to improve our services	Device information, usage information, log information
Protect the security and integrity of our services	Account information, device information, log information

Legal Basis for Processing

We process your information based on the following legal grounds:

• Performance of a contract: When we provide the WhisperWall services in accordance with our Terms of Service.
• Legitimate interests: When we use your information to improve our services, protect against fraud, and ensure security.
• Consent: When you explicitly agree to certain processing activities, such as optional features.
• Legal obligation: When we need to process your information to comply with a legal requirement.

3. Information Sharing and Disclosure

WhisperWall is built on the principle of privacy and safe sharing. We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

With Other Users

When you post content on WhisperWall, that content is shared with other users according to your privacy settings. If you choose to post anonymously, your identity is not revealed to other users, but the content is still associated with your account in our systems for moderation purposes.

With Service Providers

We share information with third-party service providers that perform services on our behalf, such as hosting, analytics, customer support, and content moderation. These service providers are contractually obligated to use your information only to provide services to us and in accordance with this Privacy Policy.

For Legal Reasons

We may share information if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect the rights, property, and safety of WhisperWall, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues
• Enforce our Terms of Service, including investigating potential violations

Business Transfers

If WhisperWall is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may share information with third parties when you give us explicit consent to do so.

4. Data Security

The security of your information is important to us. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements for our employees and contractors
• Regular monitoring for suspicious activity
• Data minimization practices to limit the collection of personal information

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You can request deletion of your account and associated data at any time. When you delete your account, we will delete or anonymize your personal information within 30 days, except for information that we are required to retain for legal or legitimate business purposes.

5. Your Rights and Choices

WhisperWall respects your privacy rights and provides you with tools to control your information:

Account Information

You can update your account information at any time through the settings in the WhisperWall app. You can change your email address, username, profile picture, and other profile details.

Privacy Settings

WhisperWall offers various privacy settings that allow you to control who can see your content, who can contact you, and whether your location is shared. These settings can be adjusted at any time in the Privacy section of the app settings.

Communication Preferences

You can choose which types of notifications you receive from WhisperWall in the Notifications section of the app settings. You can also unsubscribe from our marketing emails by clicking the unsubscribe link at the bottom of the email.

Data Access and Portability

You can request a copy of your personal information that we hold by contacting us at privacy@whisperwall.net. We will provide this information in a structured, commonly used, and machine-readable format.

Data Deletion

You can delete your account and associated data at any time through the account settings in the app or by contacting us at privacy@whisperwall.net.

Right to Object

You have the right to object to our processing of your personal information in certain circumstances. If you would like to exercise this right, please contact us at privacy@whisperwall.net.

6. Anonymous Usage

WhisperWall is designed to allow anonymous sharing of thoughts and feelings. Here's how anonymity works on our platform:

Anonymous Posting

When you choose to post anonymously, your username and profile information are not visible to other users. However, to maintain community safety, anonymous posts are still associated with your account in our systems.

Points and Ranks

Even when posting anonymously, you still earn points and ranks for positive community participation. These points are associated with your account but do not reveal your identity to other users.

Content Moderation

All content, including anonymous posts, is subject to our Community Guidelines and moderation policies. We reserve the right to remove content that violates these guidelines.

7. Voice Data and AI Assistant

Voice Messages and Voice Modifier

When you use our voice messaging features or voice modifier:

• Voice data is processed on your device when possible, and transmitted securely to our servers when necessary for delivery to other users.
• Voice modification settings are applied as specified in your preferences.
• Original, unmodified voice recordings are not stored separately from the modified versions unless required for troubleshooting with your explicit consent.

AI Assistant

When you interact with our AI Assistant:

• Conversations are stored in your account to provide continuity of service.
• We use these conversations to improve the AI Assistant's responses and capabilities.
• You can delete conversation history at any time through the app settings.
• We implement technical safeguards to prevent the AI from storing or accessing personal information beyond what is necessary for providing the service.

We use anonymized, aggregated data from voice features and AI interactions to improve these services. You can opt out of this data usage in your privacy settings.

8. Children's Privacy

WhisperWall is not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at privacy@whisperwall.net.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide more prominent notice, such as an email notification or in-app message.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: