Community Guidelines

WhisperWall is built on empathy, support, and mutual respect. These guidelines help ensure our community remains a safe and supportive space for everyone.

Our Community Values

WhisperWall was created to help people feel less alone in their struggles. We believe in the power of compassionate listening, authentic connection, and mutual support. These guidelines are designed to protect these values and ensure that everyone feels safe and respected within our community.

Be Supportive and Compassionate

Our primary purpose is to support one another. When responding to others, approach with empathy and compassion. Remember that people come to WhisperWall when they're feeling vulnerable.

We encourage:

  • Active listening without judgment
  • Validating others' feelings and experiences
  • Sharing your own relevant experiences when helpful
  • Offering encouragement and hope when appropriate

Examples:

  • Supportive: "That sounds really difficult. I've felt similar emotions before, and I understand how overwhelming it can be."
  • Not supportive: "You're overreacting. It's not that big of a deal."

Maintain Safety and Well-being

WhisperWall prioritizes the safety and well-being of all community members. Content that promotes self-harm, suicide, or harm to others will be removed, and appropriate support resources will be provided.

We prohibit:

  • Content that encourages or provides instructions for self-harm or suicide
  • Threats of violence or harm against individuals or groups
  • Graphic descriptions that may trigger others
  • Promotion of dangerous behaviors or activities

If you or someone else is in immediate danger, please contact emergency services or use the resources in our Crisis Resources section.

Respect Privacy and Confidentiality

What's shared on WhisperWall should stay on WhisperWall. Respect the privacy of other users and never share personal information without consent.

Guidelines include:

  • Never share screenshots or content from private conversations
  • Avoid asking for identifying personal information
  • Respect anonymity when others choose it
  • Don't attempt to identify anonymous users

Examples:

  • Respectful: "Thank you for sharing your experience. I'm here to listen whenever you want to talk more."
  • Not respectful: "What's your Instagram? I want to see what you look like."

No Harassment or Hate Speech

WhisperWall has zero tolerance for harassment, bullying, or hate speech of any kind. Everyone deserves to feel safe and respected in our community regardless of their background, identity, or experiences.

We prohibit:

  • Hate speech or slurs based on race, ethnicity, gender, religion, sexual orientation, etc.
  • Personal attacks, insults, or deliberate intimidation
  • Sexual harassment or unwanted advances
  • Trolling or deliberate disruption of supportive conversations

Avoid Harmful Advice

While we encourage community support, be mindful that advice can sometimes be harmful if it contradicts professional guidance or promotes unsafe practices.

Guidelines for offering support:

  • Never discourage someone from seeking professional help
  • Don't recommend going against medical advice
  • Avoid pressuring others to try specific treatments or approaches
  • Share personal experiences rather than prescriptive advice when possible

Examples:

  • Helpful: "When I felt that way, talking to a therapist really helped me. Have you considered seeking professional support?"
  • Harmful: "You don't need medication or therapy. Just exercise more and you'll be fine."

Enforcement

Our community guidelines are actively enforced to maintain WhisperWall as a safe and supportive environment. Violations may result in content removal, warnings, temporary restrictions, or permanent account suspension depending on the severity and frequency of violations. We also encourage community reporting of content that violates these guidelines.

If you see content that violates our guidelines, please report it using the reporting feature within the app or contact our support team.

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Need Immediate Help?

If you're having thoughts of self-harm, please reach out for professional help immediately.

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