Our Commitment to Safety

At WhisperWall, we believe that emotional support and connection should never come at the expense of your safety. We've built multiple layers of protection into our platform and continually work to improve our safety systems. This Safety Center explains the tools available to you and provides guidance on using WhisperWall securely.

Privacy Controls

Control what you share and who can see it with our comprehensive privacy settings.

  • Anonymous mode lets you share without revealing your identity

  • Granular control over who can see your posts and messages

  • Option to disable location sharing

  • Control who can contact you directly

Blocking & Muting

Tools to manage unwanted interactions and maintain your personal boundaries.

  • Block users to prevent them from seeing your content or contacting you

  • Mute specific users without them knowing

  • Filter out specific topics or content that may be triggering

  • Manage your block list easily through settings

Reporting System

Our robust reporting system helps keep the community safe by addressing harmful content and behavior.

  • Easy-to-use reporting tools for inappropriate content or behavior

  • 24/7 human review of all reports

  • Transparent feedback on report status

  • Option to report urgent concerns for expedited review

Content Moderation

Advanced systems work to detect and prevent harmful content before it reaches our community.

  • AI-powered screening for harmful content

  • Proactive detection of self-harm and crisis content

  • Automatic filtering of hate speech and harassment

  • Human review team to ensure accuracy and context

How to Report a Concern

1

Identify the Issue

Locate the problematic content or user that violates our community guidelines.

2

Tap the Report Icon

Look for the three dots (⋮) or flag icon on the post, comment, or profile.

3

Select the Reason

Choose the category that best describes the violation.

4

Add Details

Provide any additional context that might help our team understand the issue.

5

Submit Report

Send your report to our safety team for review and action.

Safety Tips for Using WhisperWall

Protect Your Personal Information

Be mindful about sharing identifying details, even when connecting deeply with others. WhisperWall is designed to allow meaningful connection without requiring personal information.

Set Clear Boundaries

It's okay to limit your engagement or step away from conversations that make you uncomfortable. Use our tools to mute, block, or report when needed.

Prioritize Your Mental Health

While supporting others is valuable, be mindful of your own emotional capacity. Take breaks when needed and don't hesitate to use anonymous mode when sharing personal struggles.

Seek Professional Help When Needed

WhisperWall is a supportive community, but it's not a substitute for professional mental health care. If you're experiencing a crisis, please use our Crisis Resources.

Be Wary of Suspicious Behavior

If someone pressures you to move conversations off-platform, asks for money, or makes you uncomfortable in any way, report them immediately and cease communication.

Need Additional Help?

If you have specific safety concerns or need assistance with a safety feature, our support team is available to help. Please visit our Contact Support page to get in touch with us.

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Need Immediate Help?

If you're having thoughts of self-harm, please reach out for professional help immediately.